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12 April 2023
CEO chairs have new faces at Tonal, Quiet Logistics and Forma Brands
On the Move has hiring updates from Nike, Bath & Body Works and more.

Krystal Zell is CEO of Tonal. (Courtesy photo)
On the Move has hiring updates from Nike, Bath & Body Works and more.

Krystal Zell is CEO of Tonal. (Courtesy photo)
This week, new CEOs are taking the controls following periods of turbulence at Tonal, Quiet Logistics and Forma Brands. Plus, Bath & Body Works makes room for tech and customer chiefs in the leadership ranks, and Nike’s longtime communications head is retiring.
Here's a look at the latest moves:
Krystal Zell was appointed to the role of CEO at home strength training platform Tonal. Zell is rising to the top role after joining the company as president in July. She brings more than 20 years of experience from The Home Depot and Starwood Hotels & Resorts Worldwide, Inc.
With this move, Aly Orady, who founded the company in 2015, will transition to the role of chief technology officer.
The leadership transition comes as Tonal raised $130 million in new funding as part of a recapitalization effort. The financing was led by L Catterton, Cobalt, Dragoneer, Kindred Ventures and THVC.
It comes amid a broader reset in the at-home fitness market following a boom during the pandemic. Last July, the DTC brand laid off 35% of staff in a move to become a more self-sustaining profitable business, Orady said at the time. According to sources cited by the Wall Street Journal, the latest funding round values the company between $550 million and $600 million, which is down from as much as $1.6 billion in 2021.
Shekar Natarajan stepped down from the top leadership role at Quiet Platforms, the logistics arm of American Eagle Outfitters, according to Business Insider.
Niall Murphy will take over as head of the company. Quiet COO Brent Beabout also left the company. The moves come after Quiet Platforms posted growth below expectations.
AEO acquired Quiet Logistics for $360 million in 2021, and quickly moved forward with plans to position the company as a logistics partner to AEO as well as other brands and retailers. Natarajan was outspoken in urging others to join Quiet in a "frenemy" network that would enable retailers to take on Amazon and Walmart. The news of his exit indicates that the bid to turn supply chain into an engine of growth hasn’t gone according to plan.
Cliff Moskowitz joined Forma Brands as CEO following the company’s exit from bankruptcy. Moskowitz brings more than 20 years of experience to the role, having served as CEO of apparel brand Outdoor Voices and managed InterLuxe Holdings.
Forma Brands, which is the parent company of beauty retailer Morphe, was acquired by investors following a bankruptcy filing earlier this year.
Along with the bankruptcy filing, the company closed U.S. Morphe stores, and sold the assets of Ariana Grande’s beauty brand r.e.m. to the singer.
Logistics tech company GreyOrange named cofounder Akash Gupta to the role of CEO. Cofounder Samay Kohli will continue to serve on the board.
Over a decade, Gupta and Kohli worked together to helm the company as it grew automated robotic fulfillment and inventory optimization software, which is called GreyMatter. Previously, Gupta served as chief product officer and CTO.
Bath & Body Works announced a series of leadership changes and restructuring. They include:
Thilina Gunasinghe was appointed chief digital and technology officer. She joins from McDonald’s Corporation, where she most recently served as Global Vice President, Chief Technology Architect & Data Officer. The new role will include oversight of digital and technology strategy, digital operations, data and analytics, as well as transformation.
Wendy Arlin will step down as chief financial officer of the retailer in a move that will be effective July 29, or earlier depending on the timing of a successor’s hire.
The new role of chief customer officer is being created, and the company has a search underway for this leader.
Julie Rosen will continue to serve as president of retail, now overseeing all retail channels of the business, product functions and the new business opportunities teams.

KeJuan Wilkins. (Courtesy photo)
Nike, Inc. named KeJuan Wilkins the next EVP and chief communications officer. This comes as Nigel Powell announced plans to retire from the top comms role at the sportswear brand after 24 years.
Wilkins previously led corporate and employee communications globally for Nike, and led communications for Nike in North America and the Jordan Brand.
CEO John Donahoe said Powell has been “a visionary communicator leading and driving some of the biggest, most complex, and impactful moments for the brand.”
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.