Marketing
20 September 2022
Walmart Connect wants to serve ads on TikTok, Snap and Roku
Walmart's retail media network is pushing beyond its own marketplace through Innovation Partners.
Walmart's retail media network is pushing beyond its own marketplace through Innovation Partners.
Buy an ad from Walmart, run it on TikTok.
That’s one path that will become possible through Walmart’s advertising business, thanks to a series of new video-centric tie-ups announced on Tuesday.
Walmart Connect rolled out a new program called Innovation Partners with some high-profile names in social media, live shopping and streaming like TikTok, Roku and Snap.
Through this initiative, brands will be able to use Walmart Connect to run ads on platforms beyond Walmart’s ecommerce marketplace and other owned channels. The idea is that brands can combine the first-party data Walmart receives through shopper transactions and measurement tools from Walmart Connect with the audience of these platforms to reach new buyers.
Walmart views the partnerships announced on Tuesday as “test and learn” opportunities for the holidays, and is already working with brands like J&J, P&G and Samsung.
“The newly expanded offering includes additional touchpoints and channels to reach customers wherever they are with new ad formats,” Seth Dallaire, Executive Vice President and Chief Revenue Officer, Walmart US, wrote in an announcement. “Together, we will work with each partner to more deeply connect advertisers with customers throughout key moments in the shopper journey in order to provide the best solutions for advertisers.”
Here’s a look at the partnerships with each platform:
A Walmart ad on TikTok. (Courtesy of Walmart Connect)
Walmart Connect said it has a “first-to-market” pilot with the short-form video app that will allow Walmart advertisers to run ads on TikTok. This combines TikTok’s ad format, which offers a sound-on, full-screen video ad that runs in a user’s feed, with targeting and measurement capabilities from Walmart.
A Walmart ad on Snapchat. (Courtesy of Walmart Connect)
Through this partnership, advertisers will be able to buy Snapchat ads and combine them with Walmart Connect’s geo-based measurement of omnichannel sales lift. It will be available for Snap Ads, Collection Ads and Snap AR.
A Walmart ad on Firework. (Courtesy of Walmart Connect)
Firework’s technology allows brands and retailers to embed shoppable livestreams on their own websites. Through this partnership, brands will be able to fund and run livestreams and short shoppable videos on Walmart.com/live. Through this partnership, Walmart said it is testing how brands can use Firework to create “premium, engaging, mobile-first video experiences.” Testing is underway with J&J and P&G.
A TalkShopLive livestream. (Courtesy of Walmart Connect)
Walmart’s early forays into livestreaming have come through an existing partnership with TalkShopLive, which offers an emebeddable video player that is built to run QVC-for-the-internet-style events. With Walmart Connect, it is working to help brands extend livestreams across Walmart.com/live, TalkShopLive’s platform, brand and publisher sites and other sites across the web. The test here lies in how brands can amplify their content, and scale. Already, J&J, P&G, and Samsung have used it to run livestreams.
A shoppable Walmart ad on Roku. (Courtesy of Walmart Connect)
Walmart and Roku recently made big news with a partnership that will bring shoppable ads to streaming TV, where viewers can make purchases directly from their screen using a remote, and then get products delivered that are fulfilled by Walmart. This partnership with Walmart Connect and Roku Advertising is the vehicle by which the ads themselves will be purchased, with Walmart Connect serving ads through the Roku platform, and providing measurement tools to brands.
This is just the latest development from Walmart Connect, which was revealed to be a $2 billion business for Walmart in its last fiscal year, and grew 30% in the most recent quarter that ended in July. In recent weeks, Walmart Connect has also:
Walmart is seeking to make advertising a key part of its digital business. As it grows an ecommerce channel that has more products and attracts more shoppers, advertising becomes more important to stand out, boosting Connect.
“The relationship between digital growth, marketplace growth, advertising is something that we’re trying to take advantage of,” CEO Doug McMillon said on the company's most recent earnings call.
This comes at a time when the first-party data-centered approaches of retail media networks, which allow retailers to introduce advertising to their stores, are becoming more attractive following Apple’s App Tracking Transparency updates that made attribution more difficult in iOS 14.5.
With Walmart Connect's latest partnerships, the nation's largest retailer is sending a signal that it wants to not only to run ads on its own properties, but also take steps to become a full-on adtech network that serves ads across the web. In doing so, the partnerships announced Tuesday show that it is making room for data-driven digital commerce tactics to enter the more entertainment-style social content that is currently proliferating.
While the platforms have experimented with social commerce that embeds checkout directly on platforms, many of the approaches here center ads that direct to sites off-platform to finalize a purchase. Two of the tests ahead lie in determining whether these ads can seamlessly fit into existing viewing experiences on these platforms, and whether Walmart's tools prove to make them effective in targeting audiences and driving conversions.
While much learning remains, it appears brands and retailers are coming to an understanding that a strategy for winning in a world of video-forward social content is not built around a single ecommerce marketplace, but rather the ability to reach consumers where they watch.
New advertising opportunities are being beta tested for in-store audio and product demos.
Retail media’s fast growth isn’t only limited to increasing spend. The advertising itself is also poised to appear in more places beyond ecommerce marketplaces, and even beyond the web.
The latest example comes from Walmart Connect, which is the retail media arm of the world’s largest retailer.
Walmart shared details on testing that it is completing for in-store retail media. To this point, Walmart Connect has been considered the advertising platform for Walmart’s ecommerce site. But these tests indicate that’s poised to expand.
Stores present a potent opportunity for Walmart. It has 4,700 big box locations around the U.S., and customers returned to them in droves last year. In 2022, 88% of the retailer’s customers visited Walmart stores.
Walmart Connect already has already dipped a toe into in-store advertising, with a TV wall, self-checkout ads and integrated marketing. The new pilots aim to take a step further.
“The next frontier of retail media is in-store experiences, and it’s one we’re excited to chart,” Whitney Cooper, head of omnichannel transformation at Walmart Connect, wrote in a blog post on the new tests. “But it’s still an emerging opportunity for us, as we continue to test what serves customers best and which solutions are scalable to Walmart’s size.”
Here’s a look at the two new offerings currently under beta test:
Walmart suppliers will be able to integrate product demos into campaigns across in-store and digital environments.
Product demos aren’t new to store floors, but Walmart Connect is seeking to give them an update that blends digital and physical experiences.
“Part of our test is how to enhance the omnichannel experience by bridging the physical back to digital: For example, by pairing a demo cart with QR codes that link back to a curated Walmart.com landing page so customers can find inspiration and shop their list all in one spot,” Cooper wrote.
Walmart is currently offering 120 demos at stores each weekend, and plans to scale to 1,000 by the end of 2023.
Walmart Connect will now offer advertising placements on Walmart’s in-store radio network. Suppliers will have the option to purchase ads by region or store, enabling targeting of key markets.
“This is the first time brands will be able to speak directly to Walmart customers through this medium,” Cooper writes. “These ads also create a new upper-funnel touchpoint for brand marketers and out-of-home (OOH) buyers to create awareness, because in-store audio is about connecting with customers wherever they are in the store — they don’t have to pass the brand in the aisle.”
With the tests, we’ll be watching for how this advertising is measured, and whether Walmart Connect is tracking impact across different types of formats, and not just a single campaign.