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Don’t waste another dime on bloated channel reporting and vanity metrics.
Don’t waste another dime on bloated channel reporting and vanity metrics.
Plus, new data and context from Tradeswell offers a look at ecommerce prices in the first quarter.
Supply chain challenges help explain rising inflation. (Photo by Dominik Lückmann on Unsplash)
Welcome to Data File. In this weekly feature, The Current shares key findings shaping the ecommerce landscape. At The Current, we comb industry, analyst and economic sources for the data that matters to ecommerce professionals, and include it throughout our work. This feature is one of the ways we’re sharing what we find.
Inflation has been rising for months. This week, there are some signs price increases are beginning to moderate.
New data from the federal government and Adobe for April showed a slight cooling of inflation across the economy, but it still remains near 40-year highs. Plus, a new report from Tradeswell dives deeper on how inflation and the supply chain crisis were felt across the ecommerce landscape in the first quarter.
Here’s a look at the latest numbers, and some economic context:
Prices across the US continued to rise in April, but the rate at which they are rising slowed slightly from the 40-year highs recorded in March. That’s the takeaway from latest numbers in the US government’s Consumer Price Index (CPI), which has become closely watched when it is released each month amid rising inflation.
The CPI increased .3% month-over-month. This was down from a 1.2% increase in March.
On a yearly basis, the CPI for all items rose 8.3% for the 12 months ending in April. That’s down from the increase of 8.5% in March, which was the highest recorded increase in 40 years.
12-month inflation across key measures. (Source: US Bureau of Labor Statistics)
When subtracting the typically-volatile food and energy categories, the CPI increased 6.2% over the last 12 months. Food prices continue to reach 40-year highs, as the 9.4% increase in that measure was the highest since December 1981.
Meanwhile, in a key consumer goods category, the CPI news release pointed out that the apparel index fell 0.8% percent for the month period, ending a string of six consecutive increases.
There are a couple of ways to read these results. For one, it’s important to remember that prices are still rising. We’re still in a period of high inflation that’s driving prices up, and it remains close to a 40-year high. And it's still outpacing expectations, as the 8.3% increase was higher than economists' estimates of 8.1%, CNBC reported.
However, the downtick in the increase on monthly and annual measures indicate that the monthslong upward march of prices up could be turning around. This is just one month, though. It’s not yet known whether this will become a trend.
Online inflation through April 2022 (Source: Adobe Analytics)
According to the Adobe Digital Price Index, online prices rose 2.9% year-over-year. This was also down from a record high in March of 3.6%. Prices rose .5% from the prior month in April.
On an industry level, 10 of the 18 consumer goods categories tracked by Adobe saw month-over-month decreases in April.
Adobe noted a few key data points that stood out:
Online consumer spending grew at a modest 4.5% YoY, Adobe notes, which was below the double-digit growth in January and February. It was also down 6.8% month-over-month. Consumer demand is watched in tandem with inflation to observe whether price increases are having an impact on shoppers' willingness to buy. In March's Adobe Digital Price Index and throughout first quarter earnings results, leaders had commented that consumer demand appeared to continue to be strong.
“As the cost of borrowing and economic uncertainty rises for consumers, we are beginning to see the early impact on both online inflation and spend,” said Patrick Brown, vice president of growth marketing and insights at Adobe, in a statement. “However, durable demand for ecommerce still drove over $77 billion in spend last month, as consumers continue to embrace the ease of online shopping and more personalized customer experiences in the digital economy.”
Going forward, we'll be watching whether the trends observed in the online realm will extend to the wider economy.
Ecommerce Channel Price Index shows quarterly price vs. historic averages (Source: Tradeswell)
The last three years can be marked by cascading economic challenges. The pandemic arrived in 2020, leading shoppers to increase spending on goods while experiences were temporarily on hold. Then, a supply chain crisis came in 2021, upending the shipping and delivery of those goods. In turn, was a major factor behind the 40-year-high inflation in 2022 as fewer available goods – and the parts to make them – drove prices up.
The importance of that context stands out while reading the InFORM report, an analysis of the state of multichannel ecommerce for the first quarter of 2022 that was released this week by ecommerce operating system Tradeswell. Among a number of findings, the report offers a breakdown of prices by ecommerce channel.
Tradeswell’s Channel Price Index shows the change that took place over the last year as supply chain shocks gave way to inflation.
When the supply chain crisis started blinking on the radar screen in the second quarter of 2021, average selling prices in marketplace channels increased. Soon after, there was a price increase in DTC channels.
“For example, Amazon Vendor Central prices fell at the peak of the supply chain crisis but increased almost 4% compared to historic averages in Q4 of 2021—indicating Amazon’s desire to maximize revenue from its available inventory,” the report states. “As the supply chain squeeze becomes less of a challenge in Q1 2022, we see prices normalize."
There was more moderation across these channels in the first quarter of 2022. Tradeswell’s analysis shows that price growth has not caught up with the inflation rate across the wider economy, as groceries and energy aren’t bought online.
Apparel price increases are outpacing other industries. (Source: Tradeswell)
Still, apparel continued to get more expensie, posting a quarterly average selling price 9% higher than the historical average in the first quarter, according to Tradeswell. This category was affected by factory lockdowns and worker shortages at textile factories in Southeast Asia amid the spread of COVID-19 in 2021, and the transportation delays across shipping and trucking.
“As a result of the increase in consumer demand and shortage in products, apparel companies increased their prices,” the report states.
In a nutshell, that describes the dynamic across many categories of the economy.
Microservices architecture allows the company to give retailers ownership over omnichannel software.
With the growth of digital commerce, providing consumer choice is at the center of all of a retailer’s operations.
In recent years, that became especially evident in the area of fulfillment.
Ecommerce made the process of moving an order into place for delivery a crucial function, as the ability to source products close to demand quickly was an imperative.
“Retailers are looking to own more of their fulfillment destiny because consumer expectations have increased,” Chap Achen, VP of product strategy and operations at Nextuple, told The Current on the floor of the NRF Big Show 2023. “Fulfillment is now a competitive weapon.”
As digital operations increasingly blend with the physical store, a host of new fulfillment options are coming online. They can have an item delivered from the store on the same day, or they pick it up. Even a wider offering such as in-store pickup has a host of different choices inside of it. Consumers can pick up an item at a counter, or a locker. They can stop by anytime, or schedule a pickup on Saturday.
While this optionality helps retailers meet customers where they are, it also adds complexity to the systems that run them, and requires operational adjustments to put them in place.
It means the software that powers fulfillment operations must also meet retailers where they are, Achen said. Many retailers have specific setups and processes. They may have a store located in a mall with a nearby distribution center, or a series of small storefronts. At the same time, retailers need to have flexibility with the software that they use so they can provide options to consumers.
For Nextuple, the vehicle to provide this is microservices, which describes a software architecture in which the parts of an application work independently, but are also built to work together. The company harnesses microservices to offer an ownership-centered approach to deploying its software through a product called Nextuple Fulfillment Studio.
“Today, there are only two ways to buy software: [software as a service] or custom building,” Achen said. “You can do it yourself or with a partner. We are a third option. We will help you accelerate your time to market because we've already developed 80% of your requirements, and then we'll give you that as source code.”
The software is composable. Retailers own the source code, and they can iterate. Along the way, they have the ability to swap out components of the software for pieces that enable them to better respond to the needs of customers, if they choose.
It shows how composable commerce is spreading throughout retail operations. A first wave of development applied the approach to the “front-end” of commerce, such as operating an ecommerce store and marketing. With fulfillment software such as Nextuple coming online, there are signs it is being applied to backend operations, as well.
In all, Nextuple offers 14 microservices as part of the Studio, including engines for same-day delivery, storage, inventory management and sourcing.
At the NRF Big Show, Nextuple announced that it is live with five national omnichannel retailers. Together, they have $50 billion in annual revenue and 7000 store locations.
The company is aiming to serve a group of retailers that are widely known, but still looking to hone operations for omnichannel retail. When it comes to fulfillment technology, the retail landscape has distinct tiers.
The largest players have built their own fulfillment tech to power logistics networks that reach across the country.
Name brand retailers with a national presence also want to offer competitive fulfillment, but haven’t made the move to acquire platforms or developed their own software in-house. Typically, they would seek out a software provider that offers a set platform on a subscription model. But the particular needs of commerce require software that powers physical operations with digital tools. That requires a different type of solution, Nextuple believes.
“We want to level the playing field,” Achen said. “We're helping the mid-tier [retailer] compete with Target, Amazon and Walmart.”