Economy
12 April 2022
Inflation is hitting ecommerce, even as demand remains strong
Apparel had the largest price increases in March, data from the Adobe Digital Price Index shows.
Apparel had the largest price increases in March, data from the Adobe Digital Price Index shows.
Consumer prices are in focus this week as businesses track rising inflation.
With the topline inflation number reported by the federal government for March at the highest level in decades, an index that breaks out data for ecommerce continues to show rising prices, as well.
Here’s a look at the latest numbers.
Over the year from March 2021-March 2022, inflation rose 8.5%, according to the US Department of Labor’s Consumer Price Index. That’s the highest year-over-year increase since 1981, when the nation was in the midst of another period of intense price pressure. The benchmark comes after a 1.2% month-over-month increase from February to March.
Year-over-year Consumer Price Index comparisons (Chart via US Bureau of Labor Statistics)
The DOL said the prices of gas, shelter and food were the largest contributors to rising inflation. However, when setting aside food and energy, the year-over-year increase was still 6.5%, which was the highest rise since August 1982.
In the area of online sales, inflation similarly rose for the 22nd straight month. According to the Adobe Digital Price Index, online prices increased 3.6% year-over-year in March, and .3% month-over-month.
Of the consumer categories measured, 14 out of 18 saw rising prices. Meanwhile, electronics, jewelry, toys and computers all had prices fall.
The year-over-year change in online prices across all categories (Image via Adobe)
In digital pricing, inflation was primarily driven by a few categories:
Adobe data shows that Americans spent $83.1 billion on ecommerce purchases in March. This was up 7% year-over-year, and amounted to a significant increase from the $67 billion spent in February. It indicates a continued uptake of digital shopping.
“While ecommerce prices have risen more than years past, durable demand shows that consumers are embracing more personalized experiences in the digital economy as well as the conveniences of online shopping, particularly for growing categories like groceries,” Patrick Brown, Adobe Vice President of Growth Marketing and Insights, said in a statement.
The Digital Price Index vs. Consumer Price Index, year-over-year. (Image via Adobe)
Ecommerce isn't insulated from wider economic issues. In categories like pet products and grocery, online prices and the consumer price index now show similar trend lines. Along with rising prices, supply chain challenges also continued to manifest in ecommerce sales. Consumers saw 3.1 billion out-of-stock messages in March, which was up from 2.8 billion in February. In the big picture, the growth of ecommerce spending has moderated from the explosive early days of the pandemic.
Yet the growth line still points up. In March, Adobe reported that ecommerce sales were on pace to reach a record $1 trillion for the year in 2022. It shows the importance of ecommerce to the economy, especially as online shopping habits remain intact and the tools to facilitate ecommerce continue to improve.
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.