Retail Channels
28 February 2023
Michaels launches third party marketplace
The arts and crafts retailer is aiming to quadruple its online assortment.
Photo by Todd Lee-Millstein on Unsplash
The arts and crafts retailer is aiming to quadruple its online assortment.
Michaels is the latest retailer to add third-party sellers to its online store.
The news: Arts and crafts retailer Michaels launched a new online marketplace this week. It offers a curated selection from third party sellers that is designed to grow the number of items available through ecommerce.
By the numbers: Michaels is growing its online assortment from 250,000 SKUs to more than one million. The third-party marketplace is playing a big role in that effort.
How it works:
Categories offered in the marketplace include arts and crafts supplies, candle and soap making, leather and wood work, baking, tools and tech, yarn, stitchery, kids, toys, education, journaling and seasonal products.
Commission: Instead of a subscription or listing fees, Michaels is opting for curation of sellers. They receive a standard commission.
Integrations: For sellers, Michaels built a full-service portal to manage each aspect of their marketplace sales and enable integration. This also provides access to APIs and connections from ChannelAdvisor and ShipStation.
Key quotefrom Heather Bennett, EVP of marketing and ecommerce at Michaels: "The launch of Michaels’ curated marketplace for arts, crafts, and décor is the next phase of our ongoing digital transformation to be the destination for all creatives to get inspired, learn, shop and create. By more than quadrupling our online assortment across categories including candle and soap making, leather work and more, Michaels will ensure every customer can find what they need to bring their creative dreams to life no matter their craft."
What it shows
Third-party marketplaces: The third-party marketplace model provides space for sellers on a well-trafficked ecommerce site. While a retailer maintains the site, sellers are responsible for ensuring availability, as well as fulfilling and shipping. The model supercharged growth at Amazon, and now Michaels is joining a growing number of retailers adopting this model. Michaels is aiming to grow the number of items on the site, which will in turn provide more reasons for consumers to keep shopping and coming back to its ecommerce site, while also having the potential to create advantages in pricing.
Retail media opportunity: Marketplaces can also become engines for advertising. With a growing number of items available, retailers can offer sponsored placements for sellers and brands seeking to stand out. It’s why many retailers are launching retail media networks that power these advertising capabilities. Michaels stood up its own retail media network last year through a partnership with Criteo. Look for potential growth now that a marketplace is up and running.
Further reading: Macys launched its own marketplace last year, and Walmart is making notable moves to expand its own assortment with a drive to sign up more sellers. As sellers have more options, competition could increase between marketplaces.
On the Move has the latest from Amazon, Lovesac and more.
This week, leadership is changing at GameStop, Sorel and Beautycounter. Meanwhile, key executives are departing at Amazon, Wayfair and Lovesac.
Here’s a look at the latest shuffles:
GameStop announced the termination of Matthew Furlong as CEO on Wednesday. A brief statement did not provide a reason for the firing.
With the move, Chewy founder and activist investor Ryan Cohen was named executive chairman of the video game retailer. Cohen will be responsible for capital allocation and overseeing management.
It came as the company reported a 10% year-over-year decline in net sales for the first quarter. Meanwhile, the company’s net loss improved by 62%.
In an SEC filing, GameStop further added this “We believe the combination of these efforts to stabilize and optimize our core business and achieve sustained profitability while also focusing on capital allocation under Mr. Cohen’s leadership will further unlock long-term value creation for our stockholders.”
Cohen was revealed as GameStop's largest shareholder when he disclosed a 10% stake in the retailer in 2020. GameStop went on to become a leading name in the meme stock rise of 2021.
Mark Nenow is stepping down as president of the Sorel brand in order to focus on his health.
After rising to the role in 2015, Nenow spearheaded a transformation of Columbia Sportswear-owned Sorel from a men’s workwear brand to a fashion-focused brand that led with a women’s offering of boots, sandals and sneakers.
“Mark led the brand to sales of $347 million in net sales in 2022,” said Columbia Sportswear CEO Tim Boyle, in a statement. “His leadership has been invaluable to this company, and we wish him the very best.”
Columbia will conduct a search for Nenow’s replacement. Craig Zanon, the company’s SVP of emerging brands, will lead Sorel in the interim.
Beautycounter appointed board member Mindy Mackenzie as interim CEO, succeeding Marc Rey. According to the brand, Rey and the board “mutually decided to transition to a new phase of leadership for Beautycounter.”
McKenzie, a former executive at Carlyle, McKinsey and Jim Beam, will lead the company as it conducts a search for a permanent CEO. Additionally, former Natura & Co CEO Roberto Marques will join Beautycounter’s board as chair.
As part of the transition, Nicole Malozi is also joining the company as chief financial officer. She brings experience from Tatcha, Nike, and DFS Group Limited.
Melissa Nick, a VP of customer fulfillment for North America at Amazon, will leave the company, effective June 16, CNBC reported. Nick joined the company in 2014, and oversaw a region that included nearly 300 fulfillment centers. After doubling its supply chain footprint during the pandemic, Amazon recently reorganized its fulfillment operations to take a regional approach, as opposed to a national model that often resulted in items shipping across the country.
Jon Blotner (Courtesy photo)
Steve Oblak will retire from the role of chief commercial officer at home goods marketplace Wayfair. With the move, Jon Blotner will be promoted to chief commercial officer.
"Steve has served as a critical part of our leadership team and played a pivotal role in Wayfair's growth, helping us grow from a $250 million business when he joined to $12 billion in net revenue today,” said Wayfair CEO Niraj Shah, in a statement. “He oversaw countless milestones, from helping to launch the Wayfair brand as we brought together hundreds of sites into a single platform, to launching new categories, business lines, and geographies while overseeing our North American and European businesses, to leading our debut into physical retail.”
Blotner previously oversaw exclusive and specialty retail brands, as well as digital media at Wayfair. Before joining the company, he served as president of Gemvara.com prior to its 2016 acquisition by Berkshire Hathaway.
Furniture retailer Lovesac said Donna Dellomo will retire as EVP and CFO, and move to an advisory role, effective June 30. Dellomo was with Lovesac for six years.
Keith Siegner was appointed as the next EVP and CFO. He brings experience as CFO of esports company Vindex, as well as executive roles at Yum! Brands, UBS Securities and Credit Suisse.
Additionally, Jack Krause will retire from the role of chief strategy officer, effective June 30. His responsibilities will be divided between CEO Shawn Nelson and president Mary Fox.
“Since joining Lovesac, Jack has played an instrumental role in transforming the Company into a true omni channel retailer by helping expand our physical touchpoints and digital platform as we continue to disrupt the industry,” said Nelson, in a statement.
The National Retail Federation announced the addition of five new board members. They include: