Retail Channels
09 November 2022
DoorDash now delivers beauty products from Sephora stores
DoorDash is growing the categories available through its on-demand marketplace.
DoorDash is growing the categories available through its on-demand marketplace.
DoorDash users can now order beauty delivery.
The on-demand service is partnering with Sephora to make beauty products from 500 stores across the US and Canada available through its marketplace.
Sephora is the first prestige beauty retailer to join DoorDash’s marketplace. Along with making products available in categories ranging from haircare to cosmetics, the tie-up will provide a way for members of Sephora’s Beauty Insider members to link their loyalty account to DoorDash, and continue to earn points.
"The ability to access Sephora's unparalleled selection of beauty products on-demand is a gamechanger for consumers who value selection and speed,” said Shanna Prevé, VP of partnerships at DoorDash, in a statement. “Our consumers crave convenience, and we're excited to see how they're inspired by this partnership with new beauty buying occasions like last-minute holiday gifts, new wish-list indulgences, and seasonal stock ups ahead of parties or travel events."
Along with this new service, DoorDash is creating a new Beauty tile on its homepage. And its drivers won't just be transporting orders from the marketplace. DoorDash will deliver goods purchased through Sephora’s website through its white-label delivery service, called DoorDash Drive.
"At Sephora, our clients are at the heart of our business, and we hear loud and clear that on-demand delivery is what they're looking for," said Nadine Graham, SVP and general manager of ecommerce at Sephora, in a statement. "Our partnership with DoorDash was a natural next step in the continued evolution of ease and convenience while delivering best-in-class experiences.”
DoorDash started by offering rapid meal delivery to consumers from nearby restaurants, but has been expanding to offer more types of goods on its marketplace. Over the last few weeks alone, it signed partnerships to deliver farming and ranching products from Tractor Supply and athletic gear from Dick’s Sporting Goods, while testing delivery of the broad swath of items sold through Facebook Marketplace. It is also adding grocery partners like The Raley’s Companies, and standing up more self-serve retail media offerings for brands to advertise their products within the marketplace.
This comes as the company's competitors are both going wider to more categories, as well. Uber is doubling down on its “don’t eats” strategy and Grubhub has partnered with convenience delivery service Gopuff to share infrastructure and add more personal items.
By adding beauty, DoorDash is expanding into a category that continues to be an “affordable luxury” at a time when consumers may be pulling back on bigger purchases. This behavior during economic downturns is often summed up as the Lipstick Index.
Just like a meal from a restaurant, the companies are no doubt hoping that customers will want to splurge on a new beauty product, with the added incentive that it will arrive quickly.
On the Move has the latest from Amazon, Lovesac and more.
This week, leadership is changing at GameStop, Sorel and Beautycounter. Meanwhile, key executives are departing at Amazon, Wayfair and Lovesac.
Here’s a look at the latest shuffles:
GameStop announced the termination of Matthew Furlong as CEO on Wednesday. A brief statement did not provide a reason for the firing.
With the move, Chewy founder and activist investor Ryan Cohen was named executive chairman of the video game retailer. Cohen will be responsible for capital allocation and overseeing management.
It came as the company reported a 10% year-over-year decline in net sales for the first quarter. Meanwhile, the company’s net loss improved by 62%.
In an SEC filing, GameStop further added this “We believe the combination of these efforts to stabilize and optimize our core business and achieve sustained profitability while also focusing on capital allocation under Mr. Cohen’s leadership will further unlock long-term value creation for our stockholders.”
Cohen was revealed as GameStop's largest shareholder when he disclosed a 10% stake in the retailer in 2020. GameStop went on to become a leading name in the meme stock rise of 2021.
Mark Nenow is stepping down as president of the Sorel brand in order to focus on his health.
After rising to the role in 2015, Nenow spearheaded a transformation of Columbia Sportswear-owned Sorel from a men’s workwear brand to a fashion-focused brand that led with a women’s offering of boots, sandals and sneakers.
“Mark led the brand to sales of $347 million in net sales in 2022,” said Columbia Sportswear CEO Tim Boyle, in a statement. “His leadership has been invaluable to this company, and we wish him the very best.”
Columbia will conduct a search for Nenow’s replacement. Craig Zanon, the company’s SVP of emerging brands, will lead Sorel in the interim.
Beautycounter appointed board member Mindy Mackenzie as interim CEO, succeeding Marc Rey. According to the brand, Rey and the board “mutually decided to transition to a new phase of leadership for Beautycounter.”
McKenzie, a former executive at Carlyle, McKinsey and Jim Beam, will lead the company as it conducts a search for a permanent CEO. Additionally, former Natura & Co CEO Roberto Marques will join Beautycounter’s board as chair.
As part of the transition, Nicole Malozi is also joining the company as chief financial officer. She brings experience from Tatcha, Nike, and DFS Group Limited.
Melissa Nick, a VP of customer fulfillment for North America at Amazon, will leave the company, effective June 16, CNBC reported. Nick joined the company in 2014, and oversaw a region that included nearly 300 fulfillment centers. After doubling its supply chain footprint during the pandemic, Amazon recently reorganized its fulfillment operations to take a regional approach, as opposed to a national model that often resulted in items shipping across the country.
Jon Blotner (Courtesy photo)
Steve Oblak will retire from the role of chief commercial officer at home goods marketplace Wayfair. With the move, Jon Blotner will be promoted to chief commercial officer.
"Steve has served as a critical part of our leadership team and played a pivotal role in Wayfair's growth, helping us grow from a $250 million business when he joined to $12 billion in net revenue today,” said Wayfair CEO Niraj Shah, in a statement. “He oversaw countless milestones, from helping to launch the Wayfair brand as we brought together hundreds of sites into a single platform, to launching new categories, business lines, and geographies while overseeing our North American and European businesses, to leading our debut into physical retail.”
Blotner previously oversaw exclusive and specialty retail brands, as well as digital media at Wayfair. Before joining the company, he served as president of Gemvara.com prior to its 2016 acquisition by Berkshire Hathaway.
Furniture retailer Lovesac said Donna Dellomo will retire as EVP and CFO, and move to an advisory role, effective June 30. Dellomo was with Lovesac for six years.
Keith Siegner was appointed as the next EVP and CFO. He brings experience as CFO of esports company Vindex, as well as executive roles at Yum! Brands, UBS Securities and Credit Suisse.
Additionally, Jack Krause will retire from the role of chief strategy officer, effective June 30. His responsibilities will be divided between CEO Shawn Nelson and president Mary Fox.
“Since joining Lovesac, Jack has played an instrumental role in transforming the Company into a true omni channel retailer by helping expand our physical touchpoints and digital platform as we continue to disrupt the industry,” said Nelson, in a statement.
The National Retail Federation announced the addition of five new board members. They include: