Economy
26 January 2023
NRF: Valentine's Day spend to rise in 2023, online is top destination
More people are expected to gift experiences in 2023.
Photo by micheile dot com on Unsplash
More people are expected to gift experiences in 2023.
Consumers are planning to up spending for Valentine’s Day 2023. Ecommerce is expected to be the top shopping destination, even as there will be a big uptick in people gifting experiences.
Here are key findings from the National Retail Federation and Prosper Insights & Analytics on Valentine’s Day 2023 expectations, conducted Jan. 3-11 with a survey of 7,616 U.S. adult consumers:
U.S. Valentine’s Day spending is expected to reach $25.9 billion, up from $23.9 billion in 2022.
Online will be the top destination, with 35% of shoppers planning to buy through ecommerce. This is followed by department stores (34%), discount stores (31%) and specialty stores (18%).
About half of consumers plan to participate in Valentine’s Day, while half will also seek out discounts or promotions.
Average spend will be $192.80, up from $175.41 in 2022.
Key insights:
It’s not just romantic. Gifts for pets, coworkers, friends and classmates or teachers will account for $14 of the $17 per-person increase.
Many more people plan to go out. About one-third of consumers are planning to give the gift of experience, up from 26% last year and the highest since the survey began in 2017. Men, in particular are more likely to give the gift of experience.
Top gifts include candy (57%), greeting cards (40%), flowers (37%), an evening out (32%), jewelry (21%), gift cards (20%) and clothing (19%).
Key quote from NRF CEO Matthew Shay: “Valentine’s Day is a special occasion to shop for the people we care most about. This year, as consumers embrace spending on friends and loved ones, retailers are ready to help customers celebrate Valentine’s Day with memorable gifts at affordable prices.”
The bottom line: Many of the fundamentals from the holiday season are holding up during Valentine’s Day. People are seeking discounts and returning to experiences. But they are still turning to ecommerce, which is showing continued staying power.
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.