Operations

PayPal and Bold Commerce are embedding checkout in content

The platforms are integrating as PayPal makes a push into the headless commerce market.

Paypal

Bold Commerce and PayPal are teaming up in a bid for headless expansion.

The news: Checkout provider Bold Commerce and fintech company PayPal announced an integration that will allow brands and retailers to adopt both companies’ services together. PayPal said it’s a move to expand in the headless commerce market, which describes solutions that allow merchants to operate stores without a front-end layer.

How will it work? The companies described the integration this way:

Brands and retailers can use Bold Commerce’s headless checkout suite with the PayPal Commerce platform.

This brings together payments and checkout in a “single pre-integrated solution.”

Merchants can launch sales beyond their own website by integrating checkout in places like blogs, social, and QR codes on packaging.

Through a single service, brands and retailers can accept payment options including PayPal, Venmo and PayPal Pay Later solutions, as well as credit and debit cards.

Key quote from PayPal VP and Global Head of Channel Partnership David Bruce: “Payment choice and flexibility have always been a critical part of a successful commerce experience – but it’s only one part of the equation. Retailers today need to also offer a tailored checkout experience to help drive increased conversion. It’s a powerful combination for a composable checkout to plug into any tech stack.

What it means for ecommerce: The partnership highlights several key trends playing out in the market today:

Headless commerce: In a past generation, retailers built monolithic ecommerce systems with a host of interconnected parts. The cloud and API-driven architecture is ushering in a new paradigm where brands and retailers can separate out different components, and select what best fits their needs. The market is moving toward this, especially in the enterprise segment that long required custom-built systems for scale and category needs. The entrance of PayPal signals that longtime ecommerce platforms are building for this shift. Meanwhile, Bold Commerce itself has 9,000 brands and retailers on its platform, including Vera Bradley, Staples Canada, Pepsi, and Mars. This follows a move by Shopify to launch composable product suite Commerce Components with a focus on checkout earlier in January.

Checkout anywhere: Content brought commerce to platforms beyond ecommerce stores, enabling ads on social platforms and brand placement in posts. More recently, more of that content has become shoppable, allowing users to browse and start a purchase right within a piece of media. A solution like the Bold Commerce and PayPal integration takes another step, embedding the ability to finish a purchase by checking out right inside that content. It shows how ecommerce is becoming more embedded in the experience of the internet, as opposed to existing on specific stores and marketplaces.

Fighting cart abandonment: The ability to check out through media is enticing to ecommerce leaders because they want to reduce the touchpoints and time between a person showing interest in an item and completing a sale. Bold Commerce found over half (53%) of consumers abandon checkout before making a buy. This is a long-standing issue, but signals that perhaps there is another technical step being taken. It’s one thing to make checkout easier; It’s another to bring it directly to the point of discovery.
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