Retail Channels
17 March 2023
Walmart launches online hub for clean beauty
The retailer debuted a Made Without List to identify ingredients that customers may not want to be included in beauty products.
(Photo via Walmart)
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A new online shop at Walmart is helping customers find products that leave out the ingredients that don't live up to environmental standards, or their values.
The news:Clean Beauty at Walmart launched this week to help customers find products that are transparent about the ingredients included, and ultimately are made without chemicals that are harmful to the planet.
What’s in the shop? The online shop has more than 900 products, and Walmart said 80% are under $10. In an announcement, Walmart spotlighted products such as e.l.f. Mascara, Kinlo sunscreen, earth Shampoo and Cetaphil face wash.
How it works: To inform product selection for the Clean Beauty platform, Walmart developed a Made Without List to identify the ingredients that customers don’t want, and align with clean beauty standards. It contains over 1,200 ingredients, such as formaldehyde and PFAS. To develop the list, Walmart reviewed state and federal regulations, consulted suppliers and worked with the Environmental Defense Fund.
The clean beauty products are also “reimagining entire products,” Walmart said. This includes exploring sustainable packaging alternatives, evaluating carbon emissions associated with production and adopting cruelty-free and ethical standards.
Key quote from Walmart SVP of Sustainability Jane Ewing: “Our customers want to buy products that reflect their values, and for many customers, that means providing greater transparency into product formulations and products made without certain ingredients.”
Trending: Clean beauty doesn’t only align with values and sustainability; it is also popular. The #cleanbeauty category has over 5.8 million posts on Instagram and 1.3 billion views on TikTok, signaling popularity among Gen Z and millennials. Walmart cited data from Statista that indicated more than 70% of consumers want to buy products that align with their values.
Putting the face on: With the clean beauty shop, Walmart is providing a home for the popular category so it is easy to find on the company’s growing marketplace. The destination could also help attract younger, internet-savvy consumers at a time when the retailer is seeing increased visits from people who are giving Walmart a closer look than usual as they seek to save money amid inflation.Subscribe to The Current Newsletter
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Marketing
09 June 2023
'There's a lot of ways to frame value'
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
Photo by Kelly Common on Unsplash
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.
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