Retail Channels
30 March 2023
Ecommerce aggregator Upexi sees 'amazing opportunities' to grow
CEO Allan Marshall breaks down the company's shared services for brands, and the importance of the human element in M&A.

CEO Allan Marshall breaks down the company's shared services for brands, and the importance of the human element in M&A.

During a long ride as the CEO of the company now known as XPO Logistics, Allan Marshall built a business from the founding stage that became the third-largest freight company in the U.S.
Now, the serial entrepreneur is providing the platform for multiple brands to reach new heights.
Marshall is the CEO of Upexi, which acquires profitable brands selling on Amazon and direct-to-consumer channels. With an eye toward achieving the high-growth and attractive margins that the digital economy makes possible, Upexi provides shared services such as advertising and logistics to help brands scale.
It is producing results: In its most recent earnings report, the company reported a 444% year-over-year increase in revenue to $27.1 million. Gross profit was $10.3 million.
What became an aggregator started with a single brand. When Marshall initially came onboard as an investor, Upexi was a CBD brand. In the operational capacity that the brand possessed, Marshall saw the potential to build a business around not just one brand, but the making and distribution of products from multiple brands.
“In the end, it’s still a service business,” Marshall said. “How do you make the best product? How do you get it to the customer? How do you back up your product after you sell it?”
Seeing this promise, Marshall became CEO in 2019. Now, Upexi has six brands under its umbrella in verticals including health, wellness, pets, toys and beauty. In turn, it divested CBD assets. Upexi also has a liquidation business focused on wholesale, DTC and Amazon.
Upexi's brands each have access to a range of services that move products across the process of development and production to selling and ultimately shipping.
“When I decided to take over the business, we wanted to be totally vertically integrated throughout our business,” Marshall said. “So for our core products, we have our own R&D, we have our own manufacturing. We have our own ad network. We have our own dev teams.”
To power demand generation for its brands, the company also acquired a programmatic adtech platform called Interactive Offers.
“That allowed us to advertise more freely on smaller networks, and build data with more efficiency and less cost for us,” Marshall said.
When it comes time to move the product from the brand to the customer, Upexi offers pick, pack and ship logistics services. The company is opening a new facility in Florida to consolidate operations.
Looking ahead, Marshall sees ecommerce continue to expand to more channels, even as Amazon remains a massive opportunity for sellers. Upexi is building a presence on Walmart, Etsy, eBay and other channels. As more digitally native brands embrace wholesale, Upexi also sees opportunity to expand on in-store sales.
There have also been shifts in the ecommerce aggregator market. With the boom in rollups during the pandemic, Marshall said aggregators funded by massive levels of investment capital were acquiring businesses for outsize valuations. Upexi chose to put its acquisitions on hold during this time. Now, it has fuel to continue to acquire, even after the levels of available capital for acquisitions dipped. It shows how M&A among Amazon-based businesses is continuing, even if the market isn't as frothy as it was in 2020-21.
“We're seeing amazing opportunities at reasonable valuations to grow this business,” Marshall said.
When it seeks to acquire a business, Upexi pays close attention to metrics such as COGS and margins, as well as valuation. The company is also interested in the potential to launch new products, and can benefit from the services and scale that Upexi offers.
Yet it’s most important that the brands are a fit with Upexi as humans. The first thing Marshall does is meet with the business’ owners and team to understand how the business works.
“There have to be synergies between the seller and me, and the seller and our team. So the human element is the number one element we look at,” Marshall said. “No matter what the numbers say, if we can't kind of bring you on board for our journey, then we're not that interested in buying your company.”
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.