Retail Channels
05 October 2022
DHL, BigCommerce partner to offer brands international shipping
Brands that use BigCommerce can access discount rates for DHL Express.

Brands that use BigCommerce can access discount rates for DHL Express.
Shipping provider DHL is partnering with ecommerce platform BigCommerce in a move that is geared toward helping US brands send goods to international customers.
The tie-up, announced this week, will provide B2C and B2B brands that use BigCommerce to set up and manage an online store with access to the following:
"As the needs of small startups, mid-market businesses and large enterprises continue to evolve and heighten, we will be able to further support B2B and B2C BigCommerce merchants by offering quick, reliable and expedited shipments that will help maximize their cross-border potential,” said Greg Hewitt, CEO at DHL Express in a statement.
The takeaway: Brands that work with platforms like BigCommerce can often plug into opportunities to offer services from carriers for delivery. DHL itself is already offered through Amazon, Shopify and WooCommerce. With this move, BigCommerce is adding an offer that provides a way to reach other countries, as well as a wider array of services.
Going global: Providing international growth has been a growing focus of ecommerce providers as they look to help brands capitalize on opportunities in other countries. Up to a certain level, there is opportunity to expand that doesn’t require standing up physical operations across borders. In other recent partnerships, Shopify recently released a suite of tools, called Shopify Markets Pro, to provide management of international business necessities like compliance, conversions and shipping. In June, Global-e acquired the cross-border commerce business Borderfree, which localizes domestic websites for specific countries. In turn, Pitney Bowes is now providing cross-border ecommerce logistics for Global-e clients. For its part, DHL has looked to invest in its network in recent years to meet ecommerce demand, and the partnership announced this week is one sign of its capabilities.Consumer behavior differs by age group, Jungle Scout finds.
Gen Z consumers are shopping online at higher rates than other generations, and choosing to start product searches on TikTok over Google.
Those are a couple of takeaways from a new report on consumer trends issued this week by ecommerce seller platform Jungle Scout.
When it comes to Gen Z consumers, the report found the following:
Daily digital: 32% of Gen Z consumers shop online at least once daily. That’s compared to 25% of millennials, 15% of Gen X and 7% of baby boomers.
Starting at TikTok: 43% of Gen Z consumers start product searches on TikTok. That’s a higher share than those that start searches on Google. In the overall population, a majority of consumers still start product searches on Amazon.
Secondhand savings: 42% of Gen Z consumers purchased a resale item in the last year. Gen Z is the most likely generation to shop secondhand items online to save money.
The report highlights how Gen Z appears to be more digitally inclined, and willing to embrace emerging shopping modes, whether that is a social media platform or category like resale. At the same time, it underscores the generational variation in consumer behavior.
Gen Z seems to be putting the lowest priority on saving money, despite wider anxiety about the economy during this period of high inflation. The report found that baby boomers are 78% more likely than Gen Z to purchase items on sale. Boomers are also the most likely to use credit cards that have perks allowing them to save money.
Meanwhile, 56% of Gen X and 43% of millennials are cutting back on purchases in the fun or impulse category to save money. Among Gen Z consumers, the share of those pulling back is 37%.
“In the world of ecommerce, one size does not fit all,” says Michael Scheschuk, President of Small & Medium Business at Jungle Scout. “Businesses must understand each generation’s unique values, preferences, and behaviors to create tailored strategies. As the youngest and newest cohort of shoppers, Gen Z offers invaluable insights into the current and future trends shaping retail.”
A note on spending: When it comes to overall commerce spending, data from Jungle Scout shows that spending ticked up in the first quarter, though more spend is being directed toward essentials. Consumers bought more groceries, cleaning supplies and supplements, while cutting back on discretionary items such as electronics, clothing and home goods.