Marketing
06 January 2023
Pinterest pilots clean room with Albertsons' retail media arm
Pinterest and LiveRamp are partnering to provide a space for closed-loop measurement.
Pinterest and LiveRamp are partnering to provide a space for closed-loop measurement.
Pinterest is piloting a new advertising feature that is geared toward helping marketers in a post-cookie world.
The news: Pinterest is partnering with LiveRamp to give select customers access to clean rooms. The grocer Albertsons is the first customer, and will initially use the tools available for closed-loop measurement of ads placed on Pinterest.
What’s a clean room? Clean rooms offer a third-party space for retailers to join their first-party data collected from customer purchases and loyalty programs with Pinterest user data. User data is kept private. The clean room will provide aggregated insights into ad performance.
What will Albertsons offer? Pinterest is partnering with retail media networks through this initiative. Albertsons operates such a network to provide brands with advertising opportunities through the Albertsons website that leverage its first-party data. These networks can be used to serve ads on outside platforms like Pinterest, as well, but they often do so for multiple brands. So they often need custom options in order to report results for individual brands, Pinterest said. Through this partnership, brands on the Albertsons Media Network will be able to access closed-loop reporting. The initial focus will be a winter healthy eating campaign that measures metrics such as return on ad spend (ROAS).
What are they doing about privacy? Within the clean room, personally identifiable info and proprietary sales and campaign data is not disclosed. LiveRamp also said it is offering controls, such as aggregation thresholds, that limit how data can be accessed, joined, queried or shared.
Key quote from Kristi Argyilan, SVP Retail Media, Albertsons Media Collective: “We believe using clean rooms can provide our clients with the data they expect to make informed decisions about their advertising in a privacy-preserving manner. While our initial test pilot focuses on enabling closed-loop measurement, this partnership will ultimately provide our team a more holistic view of our customers’ digital footprint to unlock more advanced measurement capabilities, like incrementality and Multi-Touch Attribution (MTA), down the road."
Trends to watch:
Privacy imperative: The partnership underscores how the digital ad environment is evolving: Apple’s Ad Tracking Transparency and the demise of cookies mean third-party data and powerful attribution tools that drove the last decade of advertising will have less power for marketers. Therefore, they are seeking to use first-party data that is collected directly from customers. While this data can have specifics that create barriers to sharing it freely to other platforms, clean rooms offer a space where they can do so and privacy is maintained.
Retail media: National grocers like Albertsons are well-positioned in this next wave, since they have marketplaces that attract traffic and large amounts of first-party data to target customers. So they are standing up retail media networks, such as the Albertsons Media Collective. Amazon, Walmart, Kroger and a host of other retailers now run robust retail media networks. For more on the growth of this advertising segment, check out our primer on retail media.
Bringing the data together: When it comes to running effective campaigns, data can be a multiplier of success. So there’s an advantage to be had in joining together data from a retailer like Albertsons where people buy products, and a social platform like Pinterest, where people often discover products. Retail media and clean rooms show that there is promise for that sharing to take place across walled gardens, and do so in a way that adheres with the privacy norms that the internet is quickly adopting. Beyond measurement, such a collaboration could also help brands understand the impact of advertising on sales across these different channels.
New advertising opportunities are being beta tested for in-store audio and product demos.
Retail media’s fast growth isn’t only limited to increasing spend. The advertising itself is also poised to appear in more places beyond ecommerce marketplaces, and even beyond the web.
The latest example comes from Walmart Connect, which is the retail media arm of the world’s largest retailer.
Walmart shared details on testing that it is completing for in-store retail media. To this point, Walmart Connect has been considered the advertising platform for Walmart’s ecommerce site. But these tests indicate that’s poised to expand.
Stores present a potent opportunity for Walmart. It has 4,700 big box locations around the U.S., and customers returned to them in droves last year. In 2022, 88% of the retailer’s customers visited Walmart stores.
Walmart Connect already has already dipped a toe into in-store advertising, with a TV wall, self-checkout ads and integrated marketing. The new pilots aim to take a step further.
“The next frontier of retail media is in-store experiences, and it’s one we’re excited to chart,” Whitney Cooper, head of omnichannel transformation at Walmart Connect, wrote in a blog post on the new tests. “But it’s still an emerging opportunity for us, as we continue to test what serves customers best and which solutions are scalable to Walmart’s size.”
Here’s a look at the two new offerings currently under beta test:
Walmart suppliers will be able to integrate product demos into campaigns across in-store and digital environments.
Product demos aren’t new to store floors, but Walmart Connect is seeking to give them an update that blends digital and physical experiences.
“Part of our test is how to enhance the omnichannel experience by bridging the physical back to digital: For example, by pairing a demo cart with QR codes that link back to a curated Walmart.com landing page so customers can find inspiration and shop their list all in one spot,” Cooper wrote.
Walmart is currently offering 120 demos at stores each weekend, and plans to scale to 1,000 by the end of 2023.
Walmart Connect will now offer advertising placements on Walmart’s in-store radio network. Suppliers will have the option to purchase ads by region or store, enabling targeting of key markets.
“This is the first time brands will be able to speak directly to Walmart customers through this medium,” Cooper writes. “These ads also create a new upper-funnel touchpoint for brand marketers and out-of-home (OOH) buyers to create awareness, because in-store audio is about connecting with customers wherever they are in the store — they don’t have to pass the brand in the aisle.”
With the tests, we’ll be watching for how this advertising is measured, and whether Walmart Connect is tracking impact across different types of formats, and not just a single campaign.