The Current, delivered daily.
The companies will offer the delivery service in areas that are in proximity with more than 1,000 Office Depot and Office Max locations nationwide.
It marks an expansion into delivery of office supplies for DoorDash, which started primarily as a food delivery platform.
“As we continue to expand into new categories to meet consumers’ need for convenience, we are thrilled to add Office Depot as our premier office and business and learning solutions retailer on the DoorDash platform,” said Shanna Prevé, VP of business development at DoorDash, in a statement. “Whether working from home, the office, or a hybrid of the two, customers can have peace of mind knowing that the office supplies and essentials they need are available for on-demand delivery at the tap of a button.”
As retailers are embracing ordering and fulfillment from existing stores, it's a sign of how partnerships can be one route to solving for last-mile delivery.
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Here's the latest on consumer goods from 3M, Newell Brands, Johnson & Johnson and Kimberly-Clark.
Consumer goods companies are operating in a volatile environment, as they see a pullback in consumer demand while continuing to face inflationary pressures from the supply side.
At the same time, some of the largest companies in the industry are moving forward with plans on structural shifts and innovation in 2023.
Here’s what we learned from this week’s earnings calls and updates from 3M, Newell Brands, Johnson & Johnson and Kimberly-Clark.
3M: Layoffs amid pullbackPhoto by charlesdeluvio on Unsplash
3M is laying off 2,500 employees in manufacturing as it adjusts for an economic forecast that is expected to continue to create a difficult consumer environment in 2023.
The maker of Post-It notes and Scotch tape is seeing pullback among consumers. It reported Tuesday that organic sales for the fourth quarter of 2022 were down 5.7% year-over-year, while adjusted earnings per share of $2.28 came in below the $2.45 of Q4 2021.
Consumers cut back on discretionary spending, and retailers reduced inventories, company leaders said. The U.S market showed particular weakness on sales, and was down high-single-digits.
“The slower-than-expected growth was due to rapid declines in consumer-facing markets, such as consumer electronics and retail, a dynamic that accelerated in December, as consumers sharply cut discretionary spending and retailers adjusted inventory levels,” CEO Mike Roman said. “We also saw a significant slowing in China due to COVID-related disruptions, along with moderating demand across industrial markets.”
January is also off to a slow start due to the same issues that hampered the end of 2022, Roman said.
By 2025, the company is also planning to exit the manufacturing of PFAS, known commonly as forever chemicals, that are used in consumer products like non-stick frying pans, waterproof gear and cosmetics.
Newell Brands: Layoffs and restructuringPhoto by Hello I'm Nik on Unsplash
CEO Ravi Saligram announced that the layoffs are part of a plan called Project Phoenix that is designed to “further reduce complexity, streamline our operating model and drive operational efficiencies.”
“These actions are a continuation of the simplification agenda that we have driven over the last four years and in response to the difficult macro-economic environment,” Saligram wrote. “Project Phoenix will unlock savings for the company, while making us a more nimble and agile organization and well-positioned for long term, profitable and sustainable growth.”
Newell Brands is a lesser-known name to the general public but is influential, and has brands across home, outdoor and office categories. The company had 32,000 employees as of Dec. 31, 2022, according to its most recent annual report.
With the restructuring, Newell Brands said it is moving from seven business segments to three. These include learning and development, home and commercial and outdoor and recreation. It is also adopting a unified go-to-market strategy called “One Newell” for Walmart, Target and Costco. Newell is also moving to a single global supply chain organization, led by chief supply chain officer Dennis Senovich.
With the changes, appliance and cookware unit CEO Chris Robins will leave the company.
The company is also closing corporate offices in Boca Raton, Florida, and South Deerfield, Massachusetts.
In the third quarter of 2022, Newell reported a 19.2% decline in net sales from the prior year. At the time, Saligram said that sales “decelerated” in the third quarter after a strong first half of the year, “reflecting a tough operating environment as many retailers rightsized their inventory positions, inflationary pressure on both the consumer and our business, as well as the impact of a stronger dollar.”
Johnson & Johnson: Consumer health spinoff in 2023Photo by Erik Mclean on Unsplash
The consumer health division of Johnson & Johnson delivered growth in the fourth quarter as the company prepares to separate the business that makes Tylenol, Neutrogena, Listerine and Band-Aid.
U.S. sales in the company’s consumer category increased 11% over the fourth quarter of 2021, while global sales increased 1% globally. Results were driven by price increases, and increased over-the-counter sales during an active cold and flu season that saw elevated rates of respiratory infections. Neutrogena also grew significantly, contributing 5% to the company’s skin health and beauty segment.
Margins also improved from 18.6% to 22%, driven by moderating marketing spend from earlier in the year and supply chain efficiencies.
The strong quarter comes as the consumer health business is set to be spun out of J&J and get a new name: Kenvue. Leaders said the move is on track to take place in 2023. The consumer division is already operating as a “company within a company,” said CEO Joaquin Duato. Earlier in January, J&J filed paperwork with the SEC to provide the option for Kenvue to pursue an IPO at the time of the separation, if it so chooses.
J&J joins GSK and 3M among consumer giants that are spinning out health businesses into standalone companies in recent years.
Kimberly-Clark: Sales hold up as advertising spend increasesPhoto by Kelly Sikkema on Unsplash
Kimberly-Clark sees demand holding up for household staples in personal care. The maker of Kleenex and Huggies said Wednesday that organic sales grew 5% in the fourth quarter of 2022, and 7% growth for 2022 as a whole.
For 2023, the company expects more modest net sales growth of 2-4%. Operating profit is expected to rise in the mid-to-high single digits when compared to adjusted operating profit in 2022.
CEO Mike Hsu said the company sees demand and elasticities “holding up” as the company has continued to raise prices as it faces higher supply costs. There was some inflationary impact on the number of units sold beginning to show up more in the fourth quarter. Prices rose 10%, and volumes were down 7%.
“I do think there is more pressure on the consumer, but I still think the category remains very resilient because of the essential nature of the category,” Hsu said.
Nevertheless, executives want to push ahead with innovation. In the next year, the company will spend more on marketing, research and other general expenses.
In particular, the company plans to increase advertising spending more in line with 2020 levels after a decrease over the last two years. This will include an investment in China.
This will be particularly evident in the second half of the year, when the company launches a new initiative that Hsu said will “blow your mind when you see it.” After apologizing for using such language on an earnings call, Hsu hinted that “We’ll do miraculous things with poop.“ Later, Hsu offered analysts a tour of the company’s “war room on poop superiority.”
“That’s kind of the business we’re in,” Hsu said. Such innovation is par for the course for a CEO who oversees diaper and toilet paper brands.