Marketing
19 July 2022
Love Island USA adds a new twist for viewers: It's shoppable
Peacock will feature QR codes to browse products that are on view in the reality show.

Shopping is coming to Love Island. (Image via ITV)
Peacock will feature QR codes to browse products that are on view in the reality show.

Shopping is coming to Love Island. (Image via ITV)
On the reality TV show Love Island, participants hope to find a match. For viewers, there’s now a chance to bring home new products.
When the new season of Love Island USA debuts on the NBC-owned streaming platform Peacock on July 19, it will include features that allow viewers to shop products displayed on the show. To make this possible, NBC says it is tapping the ShoppableTV offering from its One Commerce Platform. Here’s how it works:
This new "temptation" on the island makes shopping a part of the viewing experience, while offering brands a new way to reach potential customers. Advertising has long been a part of the TV viewing experience, while product placement embedded potential buys within content. Shoppable content represents an evolution in this approach. The ability to quickly browse and buy an item takes the passive experience of watching TV, and opens up a way to actively shop.
“We’re providing audiences with a way to engage with the series by bringing them into the iconic islander fashion and extending the viewing experience,” said Jenny Groom, EVP of entertainment unscripted content at NBCUniversal, in a statement.
Centered on island themes consistent with the show, the products on view will span apparel, home décor, cosmetics and haircare. Featured brands include Quay, Yellowpop, and Kenny Flowers, Overexposed, Ghost Democracy, and Laguna Beach Textile Co.
NBCUniversal SVP of Commerce Partnerships Evan Moore called the Love Island initative “the perfect opportunity to blend together content and commerce in an engaging way for our audiences.”
"In collaboration with ITV, we had the unique opportunity to redefine shoppable, premium video by identifying which products to place in each episode, how to extend the love for the show across One Platform, and more specifically deliver what looks, or styles fans will want to re-create themselves,” Moore said. “And, Peacock has given us the ability to take ecommerce to new heights for both our audiences and partners."
Love Island USA is the stateside extension of the dating series, which was created by UK network ITV. Along with winning fans, the show has set the stage for bringing ecommerce into content in the UK, as well. Last year, ITV debuted a first-of-its-kind Shoppable TV service on Love Island in the UK. This allowed viewers to select onscreen products using their remote and buy products on a brand or retailer's website.
As the approach evolves, there’s clearly an interest in bringing all of the shopping activities into one ecosystem. With QR codes, a link to sister site E! and NBC’s checkout service, Peacock is aiming to keep viewers within its own platforms and tools. For the viewer, this can also make the process easier to navigate, and reduce steps from product discovery to checkout. Embedding the capability within an entire season also makes it a fixed part of the series, rather than an ad. It has the makings of an experiment evolving into a feature.
It’s clear that streaming services and retailers recognize opportunity in shoppable content. Another recent example is a partnership between Roku and Walmart that creates an experience in which viewers can shop in-stream ads using a remote. It also has integrations with Roku’s payment service for checkout.
Increasingly, the lines between entertainment and ecommerce are blurring.
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.