Brand News
04 January 2023
L'Oréal's new device applies eyebrows with AR, printing
New devices debuting at CES point to how the beauty brand is expanding access and striking unlikely partnerships.

New devices debuting at CES point to how the beauty brand is expanding access and striking unlikely partnerships.

L'Oréal will demo new beauty technology this week at the Consumer Electronics Show in Las Vegas. A pair of new makeup applicator prototypes are showing how a brand can get involved in charting the future of not just in the products they make, but also the tools that help to apply them.
Here’s a look at the products, and takeaways on what this innovations shows about where beauty is heading:
This handheld makeup applicator is designed to help people with limited hand and arm mobility steadily apply lipstick. Seeing as how this group numbers 50 million people worldwide, the device represents a step toward inclusion.
The technology includes:
The handheld, electronic brow makeup applicator is designed to draw and apply a precise brow shape. Achieving the right look typically requires several products, as well as expertise in techniques like microblading that are the province of professionals. This is designed for home use.
To develop the device, L'Oréal partnered with Prinker, which makes printed, non-permanent tattoos. The device has 2,400 tiny nozzles, which apply up to 1,200 drops per inch.
The process begins by using L'Oréal’s Modiface augmented reality technology.
Here’s how it works:
Users scan their face with the Modiface app, then receive recommendations on microblading, micro-shading, or filler effects.
Personalization is next. Users select the desired shape, thickness and effect.
Then it’s time to apply with the device. Users brush Magic Brow Primer, move the printer across the eyebrow in a single motion and apply a topcoat to complete the look.
The tool will launch in 2023.
The devices point toward a few important ways that beauty is evolving:
Beauty tools go digital: Beauty products have long been accompanied by devices to apply them. These prototypes underscore a new wave of development is bringing smart and digital technologies into an industry that still mostly defaults to manual. The use of augmented reality shows that a crossover between digital and physical is on the horizon, as well. AR has largely been used for try-on, but the use of Modiface with Brow Magic points to a role within primary use.
Expanding access: With the beauty technology announced this week, L'Oréal is putting these tools in the hands of more people. HAPTA is helping people with limited fine motor skills, while Brow Magic is allowing services that would be performed by professionals to be completed at home. In turn, it is empowering consumers to apply the look they want, and do it themselves.
Vertical growth: L'Oréal is often seen expanding its chemically-based product lines to cover more categories of beauty, whether that's hair, cosemetics or skincare. These devices show that L'Oréal can also expand vertically as a provider of the tools that help to put these core products on. That also means a consumer will see the name L'Oréal each time they look at their tool. That presents incremental sales opportunities when that consumer look to buy their next product.
Cross-disciplinary partnerships: Technology isn’t developed by individual firms alone. L'Oréal employs its own scientists and engineers who are developing these prototypes, but they are working with others. The projects show how partnerships may not always originate in the exact use case for which a company is building. HAPTA partner Verily is owned by Alphabet, works in life sciences and originally developed the technology for use with dining utensils. Brow Magic partner Prinker’s technology was built for temporary tattoos. Don’t be limited by the industry you’re working in. Focus on the outcomes you want to achieve, not where you are today.
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.