Brand News
17 February 2023
Kraft Heinz to pause price hikes as margins recover
The CPG is seeing growth among consumers who make more than $100,000.
Photo by Pedro Durigan on Unsplash
The CPG is seeing growth among consumers who make more than $100,000.
Amid inflation, many CPGs are continuing to raise prices this year to keep up with costs.
Kraft Heinz, however, is pressing pause.
The maker of Jell-O and Oscar Meyer raised prices by 15.2% in the fourth quarter. The company said it will not be further increasing prices.
“From a pricing perspective, 99% of all needed pricing has already been announced for 2023, CEO Miguel Patricio told analysts on an earnings call. “As we look to the rest of the year, we have no current plan to announce new pricing in North America, Europe, Latin America and most of Asia.”
With the price increases, the volume of goods sold fell 4.8%. This puts pressure on the bottom line, but Kraft Heinz is figuring out how to operate. It posted a profit with net income of $887 million. At the same time, it saw gross margin return to 2019 levels after a period when costs and price increases eroded this key metric. That will enable the company to put money toward initiatives that can help the company.
“We are investing to grow,” Patricio said. “Gross margin expansion feeds investments in technology, in people, in marketing, in R&D. We are excited as well because we anticipated pricing and today, we have 99% of all our pricing for 2023 already announced. We have about 95% of our pricing already accepted, and we have about 90% already implemented.”
It mirrors a trend playing out across consumer goods: As prices go up, consumers buy fewer goods. So at Kraft Heinz, net sales growth of 10% is coming as a result of higher prices.
“The growth in 2023 is all driven by price,” said CFO Andre Maciel. “So volume is still negative. Obviously, it improves throughout the quarters as we start to lap the prices. But even at the end of the year, [it] will still be negative. That's something that as we think about the future, it's not the negative balance that we want. We want a good balance as we think about top line growth between price and volume.”
To keep generating growth at a time when consumers are watching spending closely, the company is employing a mix of strategies, ranging from promotions to packaging that appeals to certain segments.
“We also are making sure that we continue to expand… the number of formats and price points that we offer within our categories to make sure we maintain the consumers that have been with us over the last couple of years,” said Carlos Abrams-Rivera, president of North America.
For instance, the company grew consumption 13% with consumers making over $100,000. At the same time, it is increasing offerings at club and dollar stores.
One area it is watching particularly closely is private label. When prices increase, there is a higher chance that consumers will opt for private label products. The company sees private label share gaining amid inflation.
Executives are addressing this on a number of fronts. In one sense, Kraft Heinz made a long-term plan for this by exiting categories including nuts and natural cheese that were more likely to see store brand competition. But Kraft Heinz is also making moves now to compete both against name brands and private label products.
“Looking at share performance in the fourth quarter relative to the third quarter year-to-date period, we had the most significant improvement in share when comparing to branded competition and private label,” said Patricio. “Private label saw a slight increase, while branded competition is down as private label continues to gain share from other branded players. Private label growth is not coming from us, rather from other branded competition, underscoring the strength of our brands.”
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.