Economy
13 January 2023
Consumer sentiment brightens to highest level since April
Inflation expectations for the year ahead were the lowest since spring 2021, according to the University of Michigan.

Inflation expectations for the year ahead were the lowest since spring 2021, according to the University of Michigan.

Consumers started off the year by continuing the better spirits on which they ended 2022.
Consumer sentiment, as measured in a preliminary January reading by the University of Michigan, improved 8% over December. That signals second consecutive month of improvement after the buying mood dipped in November. The reading of 64.6 was the highest since April.

The continuing strength of the job market and easing inflation showed signs of filtering down into the individual level, as consumers’ personal finance assessments rose 16% to its highest level in eight months.
That’s leaving people more optimistic about the future. The long-run outlook also rose 7% to its highest level in nine months.
On inflation, expectations were lower to start January, scaling back to an expected 4% for the year-ahead, which is down from 4.4% last month and the lowest reading since April 2021. This week’s third straight Consumer Price Index report that showed a substantial cooling of inflation will no doubt help to bolster this sentiment.
Long-run inflation expectations were again in the narrow range of 2.9-3.1%. That’s especially important to economic policymakers, who don’t want to see consumers believing that high inflation is becoming a feature of the economy, rather than a bug. If people expect inflation to keep rising quickly, they will start asking for higher and higher wages, prompting brands and retailers to course-correct to what people can afford. That would keep driving prices higher in an upward spiral.
But remember: Sentiment is still historically low. While there are signs of improvement, this period of inflation has weighed on consumers. Sentiment reached historic lows in June, and is still digging out. In the January data, inflation measures are still well below pre-pandemic levels. Overall sentiment clocked in 4% below December 2021. The long-run outlook is 17% below historical norms.
It's not just inflation. The constant swings in the economy of the last three years of pandemic, supply chain, war in Ukraine and then price increases also lead to more caution. Consumers hold back because they don’t know what’s going to happen next. The tough-to-predict results of this year’s convergence of still-high inflation and rising interest rates adds another wrinkle.
“Uncertainty over both inflation expectations measures remains high, and changes in global factors in the months ahead may generate a reversal in recent improvements,” Hsu wrote.
Campbell Soup Company CEO Mark Clouse offered thoughts on messaging amid inflationary shifts in consumer behavior.
After months of elevated inflation and interest rate hikes that have the potential to cool demand, consumers are showing more signs of shifting behavior.
It’s showing up in retail sales data, but there’s also evidence in the observations of the brands responsible for grocery store staples.
The latest example came this week from Campbell Soup Company. CEO Mark Clouse told analysts that the consumer continues to be “resilient” despite continued price increases on food, but found that “consumers are beginning to feel that pressure” as time goes on.
This shows up in the categories they are buying. Overall, Clouse said Campbell sees a shift toward shelf-stable items, and away from more expensive prepared foods.
There is also change in when they make purchases. People are buying more at the beginning of the month. That’s because they are stretching paychecks as long as possible.
These shifts change how the company is communicating with consumers.
Clouse said the changes in behavior are an opportunity to “focus on value within our messaging without necessarily having to chase pricing all the way down.”
“No question that it's important that we protect affordability and that we make that relevant in the categories that we're in," Clouse said. "But I also think there's a lot of ways to frame value in different ways, right?”
A meal cooked with condensed soup may be cheaper than picking up a frozen item or ordering out. Consumers just need a reminder. Even within Campbell’s own portfolio, the company can elevate brands that have more value now, even if they may not always get the limelight.
The open question is whether the shift in behavior will begin to show up in the results of the companies that have raised prices. Campbell’s overall net sales grew 5% for the quarter ended April 30, while gross profit margins held steady around 30%. But the category-level results were more uneven. U.S. soup sales declined 11%, though the company said that was owed to comparisons with the quarter when supply chains reopened a year ago and expressed confidence that the category is seeing a longer-term resurgence as more people cook at home following the pandemic. Snacks, which includes Goldfish and Pepperidge Farm, were up 12% And while net sales increased overall, the amount of products people are buying is declining. Volumes were down 7%.
These are trends happening across the grocery store. Campbell is continuing to compete. It is leading with iconic brands, and a host of different ways to consume them. It is following that up with innovation that makes the products stand out. Then, it is driving home messaging that shows consumers how to fit the products into their lives, and even their tightening spending plans.
Campbell Soup is more than 150 years old, and has seen plenty of difficult economic environments. It is also a different business today, and will continue to evolve. At the end of the day, continued execution is what’s required.
“If it's good food, people are going to buy it, especially if it's a great value,” Clouse said.